Apart of my interview process for American construction, mining, and engineering manufacturer Caterpillar (CAT) within their Brisbane HQ. This technical assessment required a low-fidelity concept of a dashboard for 'MineStar' a proprietary software integrated with their machinery.
Caterpillar Technical Assessment
Design Briefing
My task for this assessment was to design a user-friendly monitoring dashboard for mining equipment operators capable of visualizing real-time data and trends for mining operations. I was required to deliver several deliverables, including a journey map, user AND task flows, and an annotated low-fidelity mockup of the dashboard.
The dashboard is intended to monitor large-scale mining operations that utilize many types of heavy equipment such as haul trucks, excavators, dozers, and drills which is done via a control room where operators monitor the performance of equipment in real time.
Target Audience
• Mining Equipment Operators and Supervisors
• Technical staff responsible for maintenance and optimization
Key Requirements
• The dashboard must display KPI Data retrieved from the equipment on site.
• A customizable alert/notification system
• Visualize historical data and/or statistics to analyze patterns, trends, comparisons, and potential issues with equipment performance over a period of time
1.0 Context
Understanding the users
2.0 Context
General User Flow & Task Flows
This was a hard section to navigate through. I had to understand that the strength of a dashboard is its ability to use features such as widgets to function and what provides convenience to a user, keeping in mind the brief and the key requirements a general user was constructed and further explored via task flows for more complex tasks.
3.0 Designing
Final Dashboard & Mockup
Given the theoretical nature of the assignment, the design choices and user flows are based on UX design practices and assumptions about user needs and preferences in a mining operations context. The aim is to demonstrate an understanding of user-centered design principles and the ability to create an effective and efficient tool for diverse user roles within the mining industry. It is important to note that for this lo-fi design, I have chosen to design for an on-site supervisor.